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Delivery & Returns

Delivery Rates

UK

  • STANDARD UK (2-3 DAYS) £3.90
  • EXPRESS UK (1-2 DAYS) £5.90
  • GUARANTEED NEXT DAY £7.90
  • UK HIGHLANDS, ISLANDS, ISLE OF MAN AND CHANNEL ISLANDS £9.95
  • ORDERS OVER £50 (WITHIN UK) FREE 
  • All UK orders are delivered by Royal Mail or myHermes

INTERNATIONAL (10 days approx)

  • EUROPE (UP TO 4.4 LBS/2 KILOS) £14.90
  • REST OF THE WORLD (UP TO 4.4 LBS/2 KILOS) £20.00 
  • For orders outside the UK, the purchaser will be liable for any local import duties and taxes applied.

Please note: 
Some items have a longer delivery time in which case it is specified within the product information. If an item is out of stock, we will contact you with an estimated delivery date.

In the case of heavier items, there may be a higher delivery charge and this will also be specified within the product information. 

Returns & Exchanges

In the unlikely event that your order arrives damaged or should you wish to return an item, please email us at info@umoyadesign.com immediately. The item(s) will need to be posted back to the address below within 14 days of receipt and we will happily offer you an exchange, refund or credit note.

Return Address:
Umoya Design, The Dairy, Main Street, Padbury, Bucks, MK18 2AY

Please ensure the items are securely wrapped and sent by insured, registered delivery with receipt in case of damage in transit. We cannot accept liability for goods lost or damaged in transit and refunds will only be given on items returned in original packing and in re-saleable condition.

Many thanks.

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